CHART Acceptable Use Policy

This Acceptable Use Policy sets out the main acceptable-use requirements for CHART.

1. Purpose

CHART is intended for lawful internal organisational use by authorised professional users working with company, governance, innovation and local economic intelligence.

2. Permitted use

CHART may be used for activities such as:

• company and sector research;
• economic-development and policy analysis;
• business engagement and account targeting;
• innovation, provider and place-based intelligence work; and
• reasonable use of the subscribed features made available to the customer.

3. Prohibited use

Users and customer organisations must not:

• share named-user credentials or allow unauthorised access;
• use CHART for unlawful purposes;
• use CHART in breach of confidentiality, data protection or applicable source-data restrictions;
• scrape the platform, bypass technical controls or attempt unrestricted bulk extraction without permission;
• resell, republish, sublicense or redistribute CHART or substantial extracts from it except where expressly agreed in writing;
• use CHART as a substitute for primary-source checks, legal advice, regulated financial advice, sanctions screening or formal due diligence; or
• treat analytical signals, confidence labels or inferred relationships as definitive legal findings without checking authoritative records.

4. User responsibilities

Users and customer organisations are responsible for:

• protecting account credentials;
• restricting access to authorised users;
• applying appropriate professional judgement when interpreting outputs;
• verifying information that is material to legal, financial, regulatory or similarly high-impact decisions; and
• reporting suspected inaccuracies or technical issues through the agreed support route.

5. Support route

Suspected inaccuracies or technical issues should be reported to support@whitestoneanalytics.co.uk.

6. Relationship to contract documents

This page sets out public acceptable-use expectations and should be read alongside the relevant quotation, order form, subscription agreement, product and service description, and other agreed customer documents where they apply.